topic Address not recognized in Get Support

Address not recognized

BLUDYHEL — Mon, 04 Mar 2024 13:10:43 GMT

Prospective new customer, I need a physical SIM but my shipping address is not recognized. Tried several times all failed, how do I resolve this?

Re: Address not recognized

softech — Mon, 04 Mar 2024 13:12:56 GMT

@BLUDYHEL

are you in a newly developed area and the address is new? Can Google locate your address and postal code?

try to type slowly and have the auto-lookup do the work. If you are in an apartment, start with suite number like 1011 - 11 ABC Street

or you can also order from Amazon instead, 2 days delivery if you have Prime (ordering from PM would be anywhere from 3 days to 3 weeks delivery):
https://www.amazon.ca/gp/product/B06X9ZGDWG/

Re: Address not recognized

HALIMACS — Mon, 04 Mar 2024 13:45:58 GMT

@BLUDYHEL

ask someone you know/trust if you can use their mailing address to have it sent to.