topic Re: SIM delivery in Get Support

SIM delivery

ZiHoussam — Mon, 04 Mar 2024 01:16:00 GMT

Hi,

I have requested to deliver my SIM. Can I change that and pick it up instead?

Re: SIM delivery

hTideGnow — Sun, 03 Mar 2024 19:37:55 GMT

it could. support might be able to help. But honest, last time I messaged them back and ask them to change, they said they changed and ended up still shipped to me to the "old" address

you can try.    please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SIM delivery

Brianna182 — Sun, 03 Mar 2024 19:40:18 GMT

I ordered a SIM card in the mail but decided I was too impatient and ended up buying one of the $5 ones on Amazon. Got it yesterday and was able to set everything up. My other Sim is still coming in the mail but I think I'll give it to my partner cus he's thinking about switching

Re: SIM delivery

ZiHoussam — Sun, 03 Mar 2024 21:02:28 GMT

Appreciate your help