topic Re: Plans in Get Support

Plans

Nomorr — Sun, 03 Mar 2024 04:51:45 GMT

Just bought a plan that will renew after this month is over. How can I find out for sure what the new plan is. Just to make sure it went through

Re: Plans

fixin — Sun, 03 Mar 2024 04:54:44 GMT

@Nomorr - Check the 'Payments' section. It'll tell you your next plan that you'll get. If you want to make sure it is locked in, take screenshots of the change on the Subscription & Add-ons page and your 'Payments' tab. If it doesn't kick in you can then contact CS_Agent.

Re: Plans

softech — Sun, 03 Mar 2024 04:55:59 GMT

@Nomorr you just scheduled a plan change using "Change on Renewal" option?

Login back My Account using incognito mode, go to Change Subscription page and you should see the new plan showing for next month

Also, check payment page and it should show you the upcoming bill with the new plan you scheduled to change