topic Canada USA plan in Get Support

Canada USA plan

dholden6e — Sun, 03 Mar 2024 05:54:22 GMT

Do these new plans include roaming in this USA

edited by computergeek541: topic is unrelated to the "Community" category label

Re: Canada USA plan

hTideGnow — Sun, 03 Mar 2024 03:19:38 GMT

HI @dholden6e yes it does. US roaming (voice/data/text) is included. You just need to use T-Mobile or AT&T when you are in US

Re: Canada USA plan

will13am — Sun, 03 Mar 2024 03:19:44 GMT

@dholden6e , yes they do which is why the plans are labeled CAN-US. It is a single plan, two countries.

Re: Canada USA plan

Zal_ — Sun, 03 Mar 2024 03:50:01 GMT

How does that work, switching over to T-Mobile or AT&T, is it automatic?

Re: Canada USA plan

hTideGnow — Sun, 03 Mar 2024 03:51:00 GMT

HI @Zal_

supposed the phone would choose for you. But if one does not work well (or the phone can't even connect automatic), you can then change network connection from auto to manual and then select T-Mobile and AT&T and try both

Re: Canada USA plan

will13am — Sun, 03 Mar 2024 04:23:01 GMT

@Zal_ wrote:
How does that work, switching over to T-Mobile or AT&T, is it automatic?

I have always left the phone to auto connect to cell network. This setting has never let me down. In the US, the phone does what it needs to do. I see only one exception and that is for phones that don't play nice with VoLTE. Connecting to T-Mobile on 2G is a necessity for phone calls.