topic New subscription in Get Support

New subscription

Donna1975 — Sat, 02 Mar 2024 21:37:42 GMT

Waiting to receive SIM card for new subscription. Got the $34 US CANADA plan. I missed fine print when ordering that’s it’s only for Quebec residents. I am from Ontario. How do I cancel the order?

Re: New subscription

fixin — Sat, 02 Mar 2024 21:39:52 GMT

@Donna1975 - The $34, $40, $50 Canada US Plans are available to anyone, even people who don't live in Quebec. I got it in Alberta, and other people nationwide got it without living in Quebec. It will be in your self serve & in your Province's Public Mobile plan page.

Re: New subscription

Chalupa_Batman — Sat, 02 Mar 2024 21:41:28 GMT

Hey @Donna1975

I haven't read the fine print myself as I don't look much into those as most of them are outdated. The $34 Canada US plan 50GB of 5G data is for EVERYONE in Canada. I just got the plan myself last week. And I'm in Manitoba. Ha. Although, my heart lays in Thunder Bay Ontario. 🙂

Re: New subscription

hTideGnow — Sat, 02 Mar 2024 21:42:29 GMT

hi @Donna1975 no worries. The plan is for everyone. The fine print is for another plan

Re: New subscription

Donna1975 — Sat, 02 Mar 2024 21:45:39 GMT

Thank you! This is very helpful