topic MMS issues in Get Support

MMS issues

Spapp — Sat, 02 Mar 2024 20:27:40 GMT

My wife and I both use public mobile. We have Black view 80 plus android phones.

We received emails telling us we would need to update our APN settings For MMS to work.

The settings were grayed out and couldn't seem to be edited....so I created a new set as per the instructions.

This did not work....still can't send MMS.

Any help would be appreciated.

Steve Papp

Re: MMS issues

hTideGnow — Sat, 02 Mar 2024 20:16:58 GMT

hi @Spapp try Reset All Networks on your phone

Re: MMS issues

Phil_Adelphus — Sat, 02 Mar 2024 20:17:45 GMT

@Spapp I'm sure someone will be along shortly to answer your question but in the meantime please tap the v in a circle top right of your post and remove your personal information (name, phone number, email) as this is a publicly viewable webpage that anyone on the internet can see.

Re: MMS issues

softech — Sat, 02 Mar 2024 20:19:57 GMT

@Spapp your phone is new enough and should not be affected by this announcement

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

try this: simply click Reset All networks or Reset network settings to get the latest APN

Also, you can make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri