topic Re: Voicemail in Get Support

Voicemail

KYB — Sat, 02 Mar 2024 13:09:31 GMT

Voicemail showing a notification with new message but when I call voicemail it says I have no messages. The notification of a new message remains and will not go away. I read the article about Apple Live Voicemail and toggled it off as suggested but it has made no difference with my voicemail. I have also restarted my phone. Thanks

Re: Voicemail

Phil_Adelphus — Sat, 02 Mar 2024 13:20:18 GMT

@KYB Did you actually go and look in the Live Voicemail by tapping on the voicemail symbol bottom right of the phone app?

Re: Voicemail

KYB — Sat, 02 Mar 2024 13:40:32 GMT

yes. The issue remains. It shows the number there but says no messages. The red notification badge is still there

Re: Voicemail

Phil_Adelphus — Sat, 02 Mar 2024 13:52:39 GMT

@KYB There are some other suggestions here, they probably pre-date Live Voicemail but I guess we don't know whether it's that or PM voicemail that is causing it. You might want to remove the solution check so that others don't think the problem is solved when they may have a solution. Here is the other thread

https://productioncommunity.publicmobile.ca/t5/Get-Support/Red-dot-notification-on-iPhone/td-p/989317

Re: Voicemail

softech — Sat, 02 Mar 2024 15:11:24 GMT

@KYB

did you got this issue after iOS update??

Try Reset Network Settings first and reboot the phone. If that doesn’t work, power down the phone, remove SIM card for 10 minutes, then put sim back, power up and check