topic Re: New Canada USA plan in Get Support

New Canada USA plan

Westcoast123 — Sat, 02 Mar 2024 00:57:51 GMT

Hello. I have the new Canada, USA plan. I live on Vancouver Island and I'm still roaming to USA on regular public mobile network. I turned roaming on and have 180mb data so super fast but just went through 1.5 Gb in 3 mins. I didn't think that would happen so what's going on?

Re: New Canada USA plan

Chalupa_Batman — Sat, 02 Mar 2024 01:01:08 GMT

What were you watching? Plus, the data stats aren't accurate. They are updated twice a day. Usually just past midnight. So the stats you're probably reading are for the last 12 hours.

Curious though. How do you know it was 1.5GB in 3 minutes? Are you using an app to monitor it?

Re: New Canada USA plan

Westcoast123 — Sat, 02 Mar 2024 01:07:41 GMT

Just using my subscription data page. I keep refreshing it to see how much is being used every few minutes. I did go on line to look at web for a bit and lots of data used so is roaming causing the increase?. No video watched.

Re: New Canada USA plan

Westcoast123 — Sat, 02 Mar 2024 01:12:03 GMT

Thx . I'll keep an eye on it and reply if needed

Re: New Canada USA plan

computergeek541 — Sat, 02 Mar 2024 01:16:29 GMT

self solution removed

Re: New Canada USA plan

Chalupa_Batman — Sat, 02 Mar 2024 01:21:29 GMT

No. Roaming doesn't create increase. I'd suggest downloading an app that monitors your data usage to see exactly what is using your data. Just something to help keep an eye on things.

Re: New Canada USA plan

Westcoast123 — Sat, 02 Mar 2024 01:43:05 GMT

I switched my plan today. I've just turned phone on and off and data is way better now. Not roaming even though I have it on but says public not US network. As typing its switched to USA again. I've used .5mb since we started chatting. Thx. I know nothing about phones.

Re: New Canada USA plan

ShawnC13 — Sat, 02 Mar 2024 01:45:54 GMT

Where are you in Victoria that you are constantly connecting to the US? Are you in James Bay or out in Metchosin? I am in Colwood and experienced this yet

Re: New Canada USA plan

Markaps — Sat, 02 Mar 2024 15:17:35 GMT

I have experienced this Between Sooke and Jordan River.

Re: New Canada USA plan

MD250 — Mon, 04 Mar 2024 05:26:24 GMT

Can you roam on the Rogers network between Sooke and Port Renfrew like Telus and Koodo can?

Re: New Canada USA plan

Markaps — Mon, 04 Mar 2024 06:21:08 GMT

I don't know, as I have never tried it.

Re: New Canada USA plan

computergeek541 — Mon, 04 Mar 2024 06:55:31 GMT

@MD250 wrote:
Can you roam on the Rogers network between Sooke and Port Renfrew like Telus and Koodo can?

Public Mobile customers cannot use Candian roaming networks.