topic Re: Promo plan in Get Support

Promo plan

Pjaeco — Fri, 01 Mar 2024 15:16:24 GMT

If I sign up for promo plan and my number cannot be ported till my current provider gives me access to my account number. Does activation of public mobile start only when I activate the account ?

Re: Promo plan

softech — Fri, 01 Mar 2024 15:19:38 GMT

@Pjaeco what you can do is to activate a new PM account with a new phone number first. Once you are ready to port the number, login My Account and request porting at that time. Of course, during this time, you would be paying both services

Re: Promo plan

Yummy — Fri, 01 Mar 2024 15:20:26 GMT

You will be charged as soon as you open an account. You will get temporary number you can use to call/SMS out until porting is completed.
Or you can chose any number, any area code to use in the meantime...

Re: Promo plan

computergeek541 — Sat, 02 Mar 2024 01:07:34 GMT

@Yummy wrote:
You will get temporary number you can use to call/SMS out until porting is completed.
Or you can chose any number, any area code to use in the meantime...

That isn't correct. When a customer request a a number to be ported in during activation, there is no temporary phone number. In addition to that, an new number taken gets immediately deactivated as soon as a number port has been requested .