topic Re: Port number problem in Get Support

Port number problem

JannyV — Fri, 01 Mar 2024 23:55:58 GMT

I entered the incorrect IMEI (wrong slot) when I activated abd tried to port my number from Bell to PM.

Re: Port number problem

JannyV — Fri, 01 Mar 2024 23:26:24 GMT

The number transfer did not go through. How can I transfer the number after activation?

Re: Port number problem

JannyV — Fri, 01 Mar 2024 23:56:14 GMT

The correct IMEI number is xxxxxxxxxxxxxx

Re: Port number problem

Chalupa_Batman — Fri, 01 Mar 2024 23:28:51 GMT

Hello @JannyV

There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Port number problem

BKNS27 — Fri, 01 Mar 2024 23:41:01 GMT

@JannyV

It is alway better and porting will go smoother if you use your old account from your previous carrier.

BTW, I would suggest you remove your IMEI as this is a public forum. Click the V in circle top right and edit out for your Samsung A phone.

Re: Port number problem

JannyV — Fri, 01 Mar 2024 23:51:38 GMT

I don't see a way to delete or edit the message with the IMEI #

Re: Port number problem

Chalupa_Batman — Fri, 01 Mar 2024 23:52:48 GMT

Re: Port number problem

BKNS27 — Fri, 01 Mar 2024 23:53:37 GMT

The V in circle is just right of your avatar but click to edit reply your post first on the V.