topic Re: I need to change shipping address in Get Support

I need to change shipping address

Nadaiskander — Fri, 01 Mar 2024 21:01:28 GMT

Re: I need to change shipping address

computergeek541 — Fri, 01 Mar 2024 21:02:56 GMT

Please submit a ticket using the chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Also remember that the shipping address can only be changed if the SIM card has not already been sent.

Re: I need to change shipping address of sim card

Sansan — Fri, 01 Mar 2024 21:19:29 GMT

Once ordered the address cannot be changed unless not sent yet! Was it done today? Maybe a chance, it comes through Canada Post regular mail, no way to track.

You can use the Chatbot to ask if they can send you another and possibly credit you for one if you order another or go purchase from a corporate Telus/ Koodo store if they have in stock.

https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir534YAWBuW&lang=en&