topic Re: Subscribed using browser and selected physical SIM instead of eSIM in Get Support

Subscribed using browser and selected physical SIM instead of eSIM

HootieG88 — Fri, 01 Mar 2024 18:54:42 GMT

Is it possible to convert the subscription from physical SIM to eSIM for me so I don't have to wait for physical SIM to be delivered to me before I can activate my account? Or cancel my current non-activated subscription so that I can re-do the subscrition using the Public Mobile app and select eSIM to make the porting from Fido quicker and easier.

Re: Subscribed using browser and selected physical SIM instead of eSIM

Yummy — Fri, 01 Mar 2024 18:57:33 GMT

Just wait for physical SIM as I do not see any benefit of eSIM. Not transferrable, fails very othen, etc.

Re: Subscribed using browser and selected physical SIM instead of eSIM

Handy1 — Fri, 01 Mar 2024 19:00:08 GMT

@HootieG88 I agree with @Yummy physiacl sim is better if you want it sooner call around to local Telus Koodo store to pick one up or order from Amazon only $4.99 there . And keep the one PM sends you for a back up in case you lose phone or damage the sim or give it to a friend to join and use your referral code