topic Re: PM App in Get Support

PM App

EllyS — Fri, 01 Mar 2024 15:58:02 GMT

I just downloaded the app and it seems like every time I switch pages I have to login again. What’s up with that?

Re: PM App

TheSterlinger — Fri, 01 Mar 2024 16:06:06 GMT

The app does that often. There’s nothing customers able to do fix or stop it. With the Public Mobile website often it does the same thing.

Re: PM App

Chalupa_Batman — Fri, 01 Mar 2024 16:16:20 GMT

I find it also has to do with the phone as well. With one of my crappier Motorola phones, the app was just so buggy and too many issues. Then when I downloaded it on my iPhone XR, no issues. Problems on my Motorola E, buggy. But no issues on Samsung Fold. Go figure.

Re: PM App

will13am — Fri, 01 Mar 2024 16:16:39 GMT

@EllyS , try deleting the app data and restarting the app. That might help.