https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-call-with-US-Addons/m-p/1150395#M802907 <P>My US add on works for texting but cannot make calls</P> Fri, 01 Mar 2024 14:07:20 GMT danfran 2024-03-01T14:07:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-call-with-US-Addons/m-p/1150395#M802907 <P>My US add on works for texting but cannot make calls</P> Fri, 01 Mar 2024 14:07:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-call-with-US-Addons/m-p/1150395#M802907 danfran 2024-03-01T14:07:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-call-with-US-Addons/m-p/1150398#M802909 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/386713">@danfran</a>&nbsp;</P><P>Critical part to US roaming depends on T-Mobile/AT&amp;T coverage and whether you can connect successfully onto either network.</P><P><STRONG>If the phone is not connecting to T-Mobile/AT&amp;T</STRONG>, change the<SPAN>&nbsp;</SPAN><STRONG>Network Connection</STRONG><SPAN>&nbsp;</SPAN>from Automatic to Manual and select and test both T-Mobile and AT&amp;T and see which one you can connect.</P><P><STRONG>If your issue is with voice</STRONG>, make sure VoLTE is enabled on the device setting.&nbsp; And if it does not work, try to<SPAN>&nbsp;</SPAN><STRONG>change the Network</STRONG><SPAN>&nbsp;</SPAN>to T-Mobile ONLY, and change&nbsp;&nbsp;<STRONG>Preferred Network Type</STRONG><SPAN>&nbsp;</SPAN>or<SPAN>&nbsp;</SPAN><STRONG>Network Mode</STRONG><SPAN>&nbsp;</SPAN>to 2G and see if the calls go through.<BR />Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data&nbsp; is working</P> Fri, 01 Mar 2024 14:13:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-call-with-US-Addons/m-p/1150398#M802909 softech 2024-03-01T14:13:19Z