topic Re: Changing plans in Get Support

Changing plans

Diogenes87 — Thu, 29 Feb 2024 18:51:57 GMT

Hello, I'm currently on the $15/month plan with $6 in rewards. If I change to the $34/month plan will my rewards stay with it? And if I change back to the $15/month plan later on will my rewards also stay?

Re: Changing plans

Dunkman — Thu, 29 Feb 2024 18:57:10 GMT

@Diogenes87

Yes, if you change plans, the legacy rewards will stay the same.

Re: Changing plans

computergeek541 — Thu, 29 Feb 2024 18:57:33 GMT

@Diogenes87 wrote:
Hello, I'm currently on the $15/month plan with $6 in rewards. If I change to the $34/month plan will my rewards stay with it? And if I change back to the $15/month plan later on will my rewards also stay?

Changing from one 30-day plan to another won't cause any change to your rewards.

Re: Changing plans

Handy1 — Thu, 29 Feb 2024 18:58:37 GMT

@Diogenes87 You won’t lose your rewards they will stay the same I made this plan change and kept my old rewards

Re: Changing plans

Diogenes87 — Thu, 29 Feb 2024 19:05:24 GMT

Okay and I should be able to go back to the $15/month plan if say I try out the $34/month plan for a month or so? Also will any unused data from the $34 plan be rolled over to the new plan?

Re: Changing plans

hairbag1 — Thu, 29 Feb 2024 19:08:23 GMT

@Diogenes87

you can downgrade back to $15 plan as long as it's still available. Data will NOT roll over...use it or lose it.

Re: Changing plans

Handy1 — Thu, 29 Feb 2024 19:09:01 GMT

@Diogenes87 Yes so long as the $15 plan is still available when you want to change back . Which I do t see being a isssue as that’s a staple plan of PM . But the no data from the 50GB $34 plan will roll over PM is pre paid and no refunds or prorating