topic Re: MMS issue in Get Support

MMS issue

Mohawk44 — Fri, 01 Mar 2024 08:15:20 GMT

Can't get pictures to send or download all of a sudden on Google messages. I'm using Android 13. It was working a few days ago. Any help would be great.

Re: MMS issue

TheSterlinger — Thu, 29 Feb 2024 15:37:57 GMT

Try go into settings click connections click mobile networks and click access point names. Press three dots and click reset to default. Then restart your phone.

If that doesn’t work go back into APN settings and use the information from this post.

Add this:

Name: Public Mobile

APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

Re: MMS issue

Mohawk44 — Thu, 29 Feb 2024 15:49:18 GMT

I did that and it's not working.

Could it be because my phone is from outside of Canada?

Re: MMS issue

Yummy — Thu, 29 Feb 2024 16:17:54 GMT

@Mohawk44 wrote:
I did that and it's not working.
Could it be because my phone is from outside of Canada?

Are you right now in Canada or 'outside'?
Or your phone is not for Canadian market?

If MMS worked before did you change anything on your phone recently? DATA has to be on for native MMS to work. Do not use 3rd party app for SMS/MMS.

Re: MMS issue

Sansan — Thu, 29 Feb 2024 16:22:30 GMT

It's possible.

Instead of changing the information, see if there is a way to delete them all and re- add. Hopefully will work.

Re: MMS issue

hTideGnow — Thu, 29 Feb 2024 16:23:58 GMT

HI @Mohawk44

what phone do you have? can you delete the current APN settings and re-add a new one for PM? Some needs to do that before MMS works again

Re: MMS issue

Mohawk44 — Thu, 29 Feb 2024 18:00:24 GMT

I'm in Canada and using a Cubot King Kong 9 that was bought from AliExpress. Everything else works except MMS

Re: MMS issue

Mohawk44 — Thu, 29 Feb 2024 18:01:02 GMT

That's what I did with my King Kong 9 and it did nothing

Re: MMS issue

Fredpaul — Fri, 01 Mar 2024 17:48:27 GMT

I am experiencing the exact same issue. Called my phone company, they said that their last update only allows users to send/receive MMS under 1MB. I have tried sending items less than 1MB; that only works with others who use Google Messages. But i cant receive pictures from other google messages users. I have tried everything mentioned here and still cant get it to work. Im literally at a loss at this point. What else can I do?

Re: APN Settings that May Work for MMS on Xiaomi, Redmi, and POCO Phones

hTideGnow — Sat, 02 Mar 2024 21:12:36 GMT

thanks @Quincy1 yes , this is the same setting s as people posting on the community

Re: APN Settings that May Work for MMS on Xiaomi, Redmi, and POCO Phones

Quincy1 — Sun, 03 Mar 2024 02:56:53 GMT

When I search for threads about MVNO settings I can seem them listed now, but none of the official support articles or threads about Xiaomi phones mentioned this. This thread is simply my attempt to make the fix for phones of those sister brands more searchable. One cant go through every MMS broken thread on here, there's too many!