topic Re: Public mobiles website keeps refreshing in Get Support

Public mobiles website keeps refreshing

Chase1146 — Fri, 01 Mar 2024 08:23:43 GMT

When ever I’ve tried to log into the website in the past 4 months the website keeps refreshing between loading and checking your session. We’ve tried between multiple browsers and systems and it has the same issue

included below I have a link to a YouTube video I recorded on chrome, chrome incognito, and Microsoft edge

https://youtu.be/RiGKY8FiUSk

any help in this matter would be greatly appreciated

Re: Public mobiles website keeps refreshing

TheSterlinger — Thu, 29 Feb 2024 15:24:34 GMT

Try clearing your cookies and if you have an ad blocker disable it.

Re: Public mobiles website keeps refreshing

Dunkman — Thu, 29 Feb 2024 15:27:51 GMT

@Chase1146

This website has caching issues and some glitches.

You can also try a different device. Maybe even the Public mobile app.

Re: Public mobiles website keeps refreshing

si444 — Thu, 29 Feb 2024 15:32:41 GMT

I had issues before as well. but works fine now. I'm using firefox.

Re: Public mobiles website keeps refreshing

Hansoon — Thu, 29 Feb 2024 15:34:39 GMT

try to clear the cookies and log in again. If Chrome, the btn to clear cookie is in the browsing history, there are also plugins to delete the cookie for the current website only.

Re: Public mobiles website keeps refreshing

hairbag1 — Thu, 29 Feb 2024 16:10:26 GMT

@si444 wrote:
I had issues before as well. but works fine now. I'm using firefox.

I've rarely (if ever) had any trouble accessing the PM website using Firefox here. Give it a try and let us know what 'ya think.