topic How long does it take to hear from CS_Agent in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149454#M802265 <P>I have been trying for the last 2 days to get my Aunt's phone working.&nbsp; I was directed one day one to contact the CS_Agent.&nbsp; I did that, but haven't heard back.&nbsp; Does it take longer than 24 hours to hear from them?&nbsp;</P><P>&nbsp;</P> Fri, 01 Mar 2024 08:42:25 GMT Serendipitydw1 2024-03-01T08:42:25Z How long does it take to hear from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149454#M802265 <P>I have been trying for the last 2 days to get my Aunt's phone working.&nbsp; I was directed one day one to contact the CS_Agent.&nbsp; I did that, but haven't heard back.&nbsp; Does it take longer than 24 hours to hear from them?&nbsp;</P><P>&nbsp;</P> Fri, 01 Mar 2024 08:42:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149454#M802265 Serendipitydw1 2024-03-01T08:42:25Z Re: How long does it take to hear from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149456#M802267 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/384626">@Serendipitydw1</a>&nbsp; Usually with in the hour sometimes longer . Just keep an eye on your in box for reply . Or you can use this link to the in box&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Thu, 29 Feb 2024 01:44:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149456#M802267 Handy1 2024-02-29T01:44:49Z Re: How long does it take to hear from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149462#M802272 <P>Thanks!&nbsp; It has been over 24 hrs now.... and I have logged out and back in to make sure the page refreshes and nothing so far.&nbsp;&nbsp;</P><P>&nbsp;</P> Thu, 29 Feb 2024 01:51:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149462#M802272 Serendipitydw1 2024-02-29T01:51:36Z Re: How long does it take to hear from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149471#M802276 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/384626">@Serendipitydw1</a>&nbsp;</P><P>Check by clicking on the avatar top right then under Messages.</P> Thu, 29 Feb 2024 01:56:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149471#M802276 BKNS27 2024-02-29T01:56:16Z Re: How long does it take to hear from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149474#M802279 <P>Checking it often and the inbox is empty&nbsp;<span class="lia-unicode-emoji" title=":neutral_face:">😐</span></P> Thu, 29 Feb 2024 02:01:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149474#M802279 Serendipitydw1 2024-02-29T02:01:36Z Re: How long does it take to hear from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149475#M802280 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/384626">@Serendipitydw1</a>&nbsp;</P><P>Strange but I will DM you a Porting Department number.</P> Thu, 29 Feb 2024 02:03:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-hear-from-CS-Agent/m-p/1149475#M802280 BKNS27 2024-02-29T02:03:11Z