topic Failed subscription in Get Support

Failed subscription

Bigswede — Wed, 28 Feb 2024 21:21:49 GMT

Could not finish subscription but was billed. How do i get refund

Re: Failed subscription

softech — Wed, 28 Feb 2024 21:34:35 GMT

@Bigswede this is something fixable and don't need to give up yet. May I know what the error was?? were you activating eSIM or physical sim?? you have an iPhone or Android??

Re: Failed subscription

Lemon2023 — Wed, 28 Feb 2024 23:08:22 GMT

Same thing happened to me! I tried to transfer my number to Public Mobile. I keyed in the IMEI number and my phone number. Then, is error, can't go further. Public Mobile completely no service. There is no way to call them. The chat room always said "try again later". I want my refund.