topic Re: Changing subscription plan in Get Support

Changing subscription plan

dooba7 — Fri, 01 Mar 2024 08:57:32 GMT

I am currently trying to change my subscription plan to this however it is not allowing me saying you are already subscribed to a plan.

I would appreciate any advice on how to fix this issue.

Thank you

Re: Changing subscription plan

hTideGnow — Wed, 28 Feb 2024 18:14:01 GMT

HI @dooba7

yes, you did it on the wrong place if you have a PM account already

Please login to My Account, click Change Subscription and find this plan, and you can schedule a plan change using Change on Renewal

Re: Changing subscription plan

BKNS27 — Wed, 28 Feb 2024 18:14:58 GMT

@dooba7

You will need to login to your account and go to Subscription and Add-on>Change Subscription>look for the plan and subscribe on your next renewal date.

Re: Changing subscription plan

marja29 — Sun, 12 May 2024 21:50:03 GMT

yes did this just a few days ago with no issues! Just log into your account. On subscription page change subscription to new plan you want then chose change on renewal day. A few days later my new subscription started with new plan and rate which was cheaper for me so good savings!