topic Re: Payment in Get Support

Payment

Bruins77 — Wed, 28 Feb 2024 05:19:32 GMT

Some people at ski hill ask could cell phone company. I said public. Lots of them are Aussies and said they don’t have Canadian credit card Is that the only way?

Re: Payment

softech — Wed, 28 Feb 2024 05:27:25 GMT

@Bruins77

they can activate using a prepaid credit card.

Re: Payment

NDesai — Wed, 28 Feb 2024 06:41:58 GMT

@Bruins77 T~~hey can also buy Public Mobile voucher~~ https://www.publicmobile.ca/en/on/payment-voucher

Re: Payment

computergeek541 — Wed, 28 Feb 2024 05:55:38 GMT

@NDesai wrote:
@Bruins77 They can also buy Public Mobile voucher https://www.publicmobile.ca/en/on/payment-voucher

Unfortunaltey, for these visitors, the activation system won't accept vouchers for the initial payment. It used to be that customer support agents would activate accounts for customers and then leave it in suspended state, but I'm uncertain of the status of that whether or not CSAs are still doing that.

Re: Payment

BKNS27 — Wed, 28 Feb 2024 09:47:09 GMT

@Bruins77

Some international phones may not download the PM app to activate the PM SIM. They should check if the app can be downloaded and a reloadable CC can be use if they don’t have a Canadian or US CC.