topic Activation not working in Get Support

Activation not working

Vlam — Wed, 28 Feb 2024 06:03:33 GMT

Went to set up account activation and received message it was unsuccessful and to contact customer service.

Re: Activation not working

Handy1 — Wed, 28 Feb 2024 01:40:52 GMT

@Vlam

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation not working

Dunkman — Wed, 28 Feb 2024 02:16:39 GMT

@Vlam

First check if you were charged for activation. Did you port your number? Did you finish the activation on the PM app? physical SIM versus eSIM activation? More details the better.