topic Re: Changing device in Get Support

Changing device

shay1942 — Tue, 27 Feb 2024 22:10:33 GMT

Can I use my current plan on a new phone? If yes, how is the procedure? I use eSim. Thanks

Re: Changing device

softech — Tue, 27 Feb 2024 22:11:38 GMT

@shay1942

For eSIM with new phone, you have to re-buy a new one for $5.
Yes, while eSIM is "cool", there are disadvantages as well. For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again. There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕ or ⧁ at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now. You can buy and install eSIM from

Re: Changing device

hairbag1 — Tue, 27 Feb 2024 22:13:24 GMT

@shay1942

you need to download free PM app on new phone, request a ~~free esim~~ buy new esim ($5)for new phone.

Re: Changing device

shay1942 — Tue, 27 Feb 2024 22:13:34 GMT

So it only cost $5 to transfer my plan to my new phone?

Re: Changing device

hairbag1 — Tue, 27 Feb 2024 22:14:36 GMT

@shay1942 wrote:
So it only cost $5 to transfer my plan to my new phone?

No cost to transfer...you will need a new esim at a cost of $5.

Re: Changing device

softech — Tue, 27 Feb 2024 22:15:26 GMT

@shay1942

yes, just $5 to re-buy a eSIM for new phone

Re: Changing device

HALIMACS — Tue, 27 Feb 2024 22:22:06 GMT

@shay1942

if you choose physical SIM card, it’s as simple as popping it out of one device and putting it in another next time

Many prefer physical SIMS for that reason.

Re: Changing device

Yummy — Tue, 27 Feb 2024 22:40:03 GMT

If you had physical SIM it will be a matter of removing from old phone and inserting into new phone.

eSIM is not transferrable so you have to purchase new SIM and to number transfer through My Account.

Re: Changing device

Flirtybmw — Sun, 08 Sep 2024 22:29:28 GMT

If ypu have a physical sim card, just put it in the new device.

If you have an esim, you'll need to get a new one, at a cost of $5.00 for the new device.

Hope this helps