topic Re: Canada-US Promotions in Get Support

Canada-US Promotions

robandsue — Tue, 27 Feb 2024 16:26:43 GMT

Does the current promotion for 75 gig 5g titled "Canada-US promotion" include data roaming in the US? I have a plan that allows for US roaming, I saw the offer, and signed my wife up, but after purchasing, the description doesn't specify US data like the description in my sub does. It is a bit misleading if US roaming is not included in the "promotion"

Re: Canada-US Promotions

TheSterlinger — Tue, 27 Feb 2024 16:34:43 GMT

If a plan says Canada-US that means you can use it in both Canada and US without having to pay for roaming. So you will be able to use data, call and text while in the US.

Re: Canada-US Promotions

PM_5G — Tue, 27 Feb 2024 16:32:59 GMT

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Re: Canada-US Promotions

robandsue — Tue, 27 Feb 2024 16:37:45 GMT

Thanks. I was confused because my plan specifies Canada-US data, and the new plan I signed my wife up to does not in the description despite the fact the the "Title" does. We are heading to Florida for a couple weeks and I don't want to get dinged for unexpected roaming costs

My plan

Her plan

Re: Canada-US Promotions

Sjohnson30 — Tue, 27 Feb 2024 16:39:17 GMT

Check the notes ++ specifically. It's not clearly worded but yes that plan does allow voice and data roaming.

Re: Canada-US Promotions

hairbag1 — Tue, 27 Feb 2024 16:42:03 GMT

@robandsue

make sure to enable Roaming Data when in US. Also..make sure you both have volte enabled phones for best talkability while in US.

Re: Canada-US Promotions

robandsue — Tue, 27 Feb 2024 16:43:55 GMT

My example doesn't indicate Can-US data in the body! Thanks for the info! Attempting to contact a live agent is an exercise in frustration!!