topic Re: Account Overcharged in Get Support

Account Overcharged

Crystal16 — Tue, 16 Jan 2024 20:16:10 GMT

My account was debited $17.25 today, yesterday, Jan 12, Jan 11 and Jan 10. I need this fixed. How do I talk to someone? I’m about to cancel my subscription all together

Re: Account Overcharged

Handy1 — Tue, 16 Jan 2024 20:17:03 GMT

@Crystal16 Please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account Overcharged

pmbc — Tue, 16 Jan 2024 20:17:34 GMT

@Crystal16 reach out to the CS Agent at this link by sending them a private message. They'll respond to you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account Overcharged

hTideGnow — Tue, 16 Jan 2024 20:21:42 GMT

HI @Crystal16

you confirmed that none of them are pending charge?

and did you activate in Dec 2023? I hope you didn't created too many accounts by mistakes

But support agent can confirm, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account Overcharged

Crystal16 — Tue, 16 Jan 2024 20:28:09 GMT

Thank you

Re: Account Overcharged

hickory-man1 — Tue, 27 Feb 2024 14:34:01 GMT

how was it fixed