topic Re: Data not working in Get Support

Data not working

Spenz — Tue, 27 Feb 2024 05:11:55 GMT

Hi there I signed up and activated my sim card for my android media box. The problem is the data doesn't work when I insert the sim card into. It has full service but data is not working. Yet if I insert sim card into my iPhone it works? I subbed to the 50gb unlimited plan.

Any help is greatly appreciated.

Thanks

Re: Data not working

softech — Tue, 27 Feb 2024 05:15:58 GMT

@Spenz

your Android media box has a sim slot??

Data is an APN issue. Check the settings in the box and add the APN as below, case sensitive and please no extra spaces

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Re: Data not working

Spenz — Tue, 27 Feb 2024 06:42:15 GMT

Thank you so much