topic Re: Changing plan to 34$ for us and CAD in Get Support

Changing plan to 34$ for us and CAD

epik89 — Mon, 26 Feb 2024 23:37:05 GMT

I was looking at the freedom mobile us and cad 34$ plan and noticed that public mobile has a comparable plan but not available for current subscribers. I would like to stay on public, can you please change my plan to the 34$ for 50GB 5G CAN/US?

Thank you!

Re: Changing plan to 34$ for us and CAD

jmjosse — Mon, 26 Feb 2024 21:55:30 GMT

hi there, you need to private message the cs_agent...

go to the envelop at the top right of the page and try again in there!

Re: Changing plan to 34$ for us and CAD

Handy1 — Mon, 26 Feb 2024 21:56:58 GMT

@epik89 Since it’s just for new activations you have to message support and ask some have verified being able to switch . We here are just customers like you trying to help in the community. But best of luck here’s the direct link to support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Changing plan to 34$ for us and CAD

hairbag1 — Mon, 26 Feb 2024 22:00:05 GMT

@epik89

what plan do you have now ? If the $15 or $25 plan...they'll be more apt to allow you the $34 plan. If you have something greater...well...I doubt if they'll make the change.

Re: Changing plan to 34$ for us and CAD

Meow — Mon, 26 Feb 2024 22:33:26 GMT

NO agents here! Only us, customers...

You can ask agent if they are willing to switch your plan particularly if you have cheaper plan as PM will get more money form you 🙂

But plan being available to NEW customers only I would doubt they will do it but it does not hurt to try.

If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here

Re: Changing plan to 34$ for us and CAD

jmjosse — Mon, 26 Feb 2024 22:35:49 GMT

I just heard back from cs_agent with same request and it was a firm no.

they are aware that some people were getting it, but not anymore.

she said to keep my eyes peeled for upcoming promotions though...

whatever that means

Re: Changing plan to 34$ for us and CAD

Champton — Mon, 26 Feb 2024 22:41:29 GMT

Is this plan calling into the states from Canada?

Re: Changing plan to 34$ for us and CAD

hairbag1 — Mon, 26 Feb 2024 22:48:51 GMT

@Champton wrote:
Is this plan calling into the states from Canada?

You can call most US and Cdn numbers while in Canada or US.

Re: Changing plan to 34$ for us and CAD

AY11 — Mon, 26 Feb 2024 23:36:30 GMT

I pm’d CS agent, but no luck to switch. Good luck everyone.

Re: Changing plan to 34$ for us and CAD

Cart3 — Tue, 27 Feb 2024 00:36:22 GMT

No...I have a cheaper plan than the $34/Month plan. It was still a firm NO! (I even begged and pleated!)

Hopefully, what jmjosse said by keeping our eyes peeled for upcoming promotions will lead to happiness!

Re: Changing plan to 34$ for us and CAD

jmjosse — Tue, 27 Feb 2024 01:27:57 GMT

Fingers crossed indeed