topic Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails in Get Support

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

Jena2 — Tue, 20 Feb 2024 19:17:06 GMT

Can I get the email resent with this QRCode?

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

hTideGnow — Tue, 20 Feb 2024 19:19:47 GMT

if new activation, yes, just message support agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

But if you are existing customers and used eSIM for sometimes, and just changing phone or deleted esim for any reason, you need to pay $5 to rebuy esim

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

Jena2 — Tue, 20 Feb 2024 19:24:54 GMT

I have been using my eSIM for 6weeks, I am a relatively new customer. I converted my physical sim to eSIM. How do I go about getting a new eSIM.

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

leyu0330 — Tue, 20 Feb 2024 20:12:40 GMT

Go to you mobile app:

go to:

My Account Tab

click the plus sign icon (left side and just above the my account tab)

Go to Subscription & Add-Ons

Scroll down to the bottom

Select Shop: SIM Card Now

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

Jena2 — Sat, 24 Feb 2024 01:30:14 GMT

Thanks, I have already figured it out.