topic Re: Service in Get Support

Service

AnuDavisk — Mon, 26 Feb 2024 04:50:36 GMT

Not getting Internet but calls and messages working fine, from today evening itself my mobile data is not working, every website I goes shows no connectivity

Re: Service

Dunkman — Mon, 26 Feb 2024 04:52:35 GMT

@AnuDavisk

By chance, do you live in the Toronto area. Multiple posts about a data outage in TO area. Might want to try to reboot phone. For some customers, the data started working afterwards. Pretty sure Telus is aware of the outage and working on a solution.

Re: Service

BKNS27 — Mon, 26 Feb 2024 09:08:12 GMT

@AnuDavisk

Try resetting the network settings but remember to re-enter the password for your home wifi.