topic Re: Changing plan in Get Support

Changing plan

Dignin — Mon, 26 Feb 2024 00:59:04 GMT

Hi,

I see public is offering a 50 GB Canada/USA plan for $34 for new customers.

I was hoping it would be possible to switch my existing 40 GB Canada plan to this new offering.

Thanks for your time!

Re: Changing plan

Handy1 — Mon, 26 Feb 2024 01:02:40 GMT

@Dignin Have to ask support some have confirmed getting this plan just by asking support for it . Best of luck

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Changing plan

Sansan — Mon, 26 Feb 2024 01:03:33 GMT

This plan is for new clients only. I understand that if your Upgrading (paying more money) not downgrading there might be a chance.

You can ask cs at the link below to see what they say.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Changing plan

HALIMACS — Mon, 26 Feb 2024 01:10:08 GMT

@Dignin

How much are you paying each cycle for the 40GB plan?

Re: Changing plan

Priority — Mon, 26 Feb 2024 04:11:15 GMT

It's for new Activations only, I'd recommend doing the $40 for 75GB Plan, since it's cheaper than the classic $50 and includes more Data.

Re: Changing plan

Pheonia — Mon, 26 Feb 2024 05:33:59 GMT

I tried signing up for the $40 75GB but when I selected to have it start when my current subscription period expires, the site crashed. I logged in again and now it's is only offering the US Canada promo for $50. Is that a bug?

Re: Changing plan

computergeek541 — Mon, 26 Feb 2024 05:42:54 GMT

@Pheonia wrote:
I tried signing up for the $40 75GB but when I selected to have it start when my current subscription period expires, the site crashed. I logged in again and now it's is only offering the US Canada promo for $50. Is that a bug?

This could mean that the plan change to the $40 Canada-US plan has already been scheduled. For most plans, any plan that is already active on the account or one that has a scheduled change already requetsted won't show up in the list for plan changes.