topic Re: Slow Account Log In Page in Get Support

Slow Account Log In Page

daredogg — Tue, 04 Jan 2022 20:43:09 GMT

Hey PM, I noticed that the log in page for self-serve was super slow, and now it's non-responsive.

Rockdaddy22 — Tue, 25 Oct 2016 15:16:13 GMT

Because everyone's making plan changes 🙂

imm1304 — Tue, 25 Oct 2016 15:22:31 GMT

Agree with @Rockdaddy22, it must be the higher traffic.

Last time we had the promo, even the community page was super slow later in the afternoon.

jheili99 — Tue, 25 Oct 2016 15:24:42 GMT

how i did it:

option 1: clear your browsers cache close and re-open.... if that does not solve it..

option 2: use a different browser ( that did the trick with me ...couldn't log-in with firefox...switched to edge browser and voila...)

daredogg — Tue, 25 Oct 2016 15:33:15 GMT

~~That's not good. You'd think before launching a promo like this, PM would of made sure the servers could handle an influx of traffic.~~

@jheili99's suggestion worked! False alarm!

I'm sure, however, there is an influx of traffic (as others have already mentioned), but hopefully not enough to crash the server.

ute1978 — Tue, 25 Oct 2016 16:28:31 GMT

Also lots of visitors as this announcement is a HOT DEAL on RFD posted just a few hours ago and already has over 155 replies...and counting...