topic Re: Port in number, input wrong IMEI, cannot contact customer service in Get Support

Port in number, input wrong IMEI, cannot contact customer service

fhp2oqh3iup — Mon, 08 Jan 2024 20:52:57 GMT

Hello, I tried to port in my number. I accidently input the wrong port in number and now the activation failed. What can I do? I tried to create a ticket but always not able to open the link from chat.

Re: Port in number, input wrong IMEI, cannot contact customer service

hTideGnow — Mon, 08 Jan 2024 20:52:37 GMT

HI@fhp2oqh3iup

You can call Public Mobile porting team to provide the correct Info and get status update. I will send you the porting team number. Please check your Community inbox for my message

Re: Port in number, input wrong IMEI, cannot contact customer service

Handy1 — Mon, 08 Jan 2024 20:57:01 GMT

@fhp2oqh3iup Will send you the printing team number private message . They can re trigger the port request for you

Re: Port in number, input wrong IMEI, cannot contact customer service

DBG99 — Sun, 25 Feb 2024 18:38:23 GMT

I am having the same situation. Got a text message from Public Mobile that I entered incorrect IMEI. Can you give me the porting team number to call to fix the same problem?

Re: Port in number, input wrong IMEI, cannot contact customer service

Handy1 — Sun, 25 Feb 2024 18:39:27 GMT

@DBG99 Sent !

Re: Port in number, input wrong IMEI, cannot contact customer service

hTideGnow — Sun, 25 Feb 2024 18:42:11 GMT

HI @DBG99

sent you the number. Please check the community inbox

Re: Port in number, input wrong IMEI, cannot contact customer service

Nizza — Sun, 25 Jan 2026 00:00:23 GMT

Can I also have the porting team number? I habe the same problem