topic Re: need agent to process porting transfer cs_agent in Get Support

need agent to process porting transfer cs_agent

dxfinlayson — Sun, 25 Feb 2024 06:33:51 GMT

Public Mobile needs to send a request to Bell to port in my cell number. I requested earlier today, but there was a problem with an earlier request on Wednesday with a different carrier. I have resolved that but they said Public Mobile needs to request again and it will go through. Also - I do not want to install an eSim . I bought a Public Mobile sim card which I would like to activate.

Re: need agent to process porting transfer cs_agent

Handy1 — Sun, 25 Feb 2024 00:54:54 GMT

@dxfinlayson I’ll send you the porting team number private message . Give them a call they can re trigger the port request for you

Re: need agent to process porting transfer cs_agent

dxfinlayson — Sun, 25 Feb 2024 00:54:54 GMT

need customer service agent

cs_agent

Re: need agent to process porting transfer cs_agent

Handy1 — Sun, 25 Feb 2024 00:56:17 GMT

@dxfinlayson I sent you the porting team number they can help quicker . But here’s the link for CS Agents

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: need agent to process porting transfer cs_agent

parasol — Sun, 25 Feb 2024 01:04:11 GMT

can you send me their number please

Re: need agent to process porting transfer cs_agent

Handy1 — Sun, 25 Feb 2024 01:05:28 GMT

@parasol Sent !

Re: need agent to process porting transfer cs_agent

softech — Sun, 25 Feb 2024 01:07:30 GMT

@parasol

number sent, please check your community inbox

Re: need agent to process porting transfer cs_agent

Phil_Adelphus — Sun, 25 Feb 2024 03:09:47 GMT

@parasol If this is about your US add on problem then the phone number will not help as they only deal with number transfer problems. You would need to contact customer service via private message as suggested to you in the other thread/s.