topic Re: Regard subscription change in Get Support

Regard subscription change

Jinuk — Sat, 24 Feb 2024 18:12:20 GMT

Good day,

I'm considering changing my subscription (CANADA-US PROMOTION 5G / $40 / 75GB).
I'm wondering if I can use 5G data in Canada and the US with no any other fees when I travel with the new subscription.

If so, I will change immediately.

Thank you in advance for your help.

Re: Regard subscription change

Dunkman — Sat, 24 Feb 2024 18:14:57 GMT

Correct. There will no additional fees when you travel to the US with this new plan.

If you are changing plans, we usually recommend change at next renewal date. Since Public mobile does not pro-rate plans if you change or leave earlier.

Re: Regard subscription change

hairbag1 — Sat, 24 Feb 2024 18:23:50 GMT

@Jinuk

additionally...make sure your cellphone has VOLTE enabled by PM for best talkability while in US....otherwise your phone will need to use 2G for talk in US.

Re: Regard subscription change

Handy1 — Sat, 24 Feb 2024 18:26:40 GMT

@Jinuk Yes absolutely you can