topic Re: Switch Phone Plans in Get Support

Switch Phone Plans

czemel1 — Sat, 24 Feb 2024 06:45:27 GMT

Hi,

Hope all is well! I would like to switch my plan to the

$34/month 50 GB within Canada and US Data at 5G Speed

Thanks,

Corey

Re: Switch Phone Plans

computergeek541 — Sat, 24 Feb 2024 06:54:17 GMT

@czemel1 wrote:
Hope all is well! I would like to switch my plan to the

Sorry, but this plan is only avaialible to customers who open a new account.

Re: Switch Phone Plans

HALIMACS — Sat, 24 Feb 2024 11:42:21 GMT

@czemel1

While what @computergeek541 has offered is correct, there is no harm trying your luck with the customer support agents.

Just know that they may or may not agree to do the change for you and if they do, it may be on an immediate basis only.

Here's how to contact them:

To contact a Customer Support Agent, send a private message to them by clicking here. You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

Re: Switch Phone Plans

czemel1 — Sat, 24 Feb 2024 17:28:17 GMT

Thanks for the info!