topic Re: Transferring Number in Get Support

Transferring Number

Ott2023 — Sat, 24 Feb 2024 21:23:54 GMT

Attempted to port out my number, but receiving an error message that my number is inactive. I haven’t cancelled my service and my Sim and number is fully active on my end. What potential issue could there be?

Re: Transferring Number

Chalupa_Batman — Sat, 24 Feb 2024 15:23:54 GMT

Hello @Ott2023

There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Transferring Number

Dunkman — Sat, 24 Feb 2024 15:27:51 GMT

@Ott2023

First check if your number is eligible for porting:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do