topic Re: Esim in Get Support

Esim

Ozner_bari — Fri, 23 Feb 2024 14:27:23 GMT

If ever i change my SIM to esim do i retain the same phone number?

Re: Esim

Sansan — Fri, 23 Feb 2024 14:29:14 GMT

Yes, you just sign into you account and change the sim number.https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number

Re: Esim

fixin — Fri, 23 Feb 2024 14:29:19 GMT

@Ozner_bari - Yes, it will go over to the esim but if you decide to get a new phone, you'll end up spending another $5 to get your cell phone service to work as an esim. They are non transferable unlike the physical SIM card.

Re: Esim

softech — Fri, 23 Feb 2024 14:29:39 GMT

@Ozner_bari

yes, you can keep the same phone number with esim

but keep in mind, one major problem with esim is that it cannot be transferred between phones. if you get a new phone in the future or you wipe the phone, you have to pay $5 again to get a new esim

To rebuy new eSIM, First, download the app on your new phone, click ⊕ or ⧁ at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now. You can buy and install eSIM from there