topic Re: How can I find out which email I used for this public mobile number in Get Support

How can I find out which email I used for this public mobile number

Carolccc — Thu, 22 Feb 2024 20:32:26 GMT

How can I find out which email I used for this public mobile number? I forgot the email I use for the number, when I use the forget email and password link, it says invalid number, I sure my number is typing right. Thanks.

Re: How can I find out which email I used for this public mobile number

hTideGnow — Thu, 22 Feb 2024 18:17:56 GMT

hi @Carolccc

so, the current email you login to this Community account is not ?

if you are unsure, it is realy hard to find, other than try to search email

i think you need to have CS agent to confirm. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How can I find out which email I used for this public mobile number

BKNS27 — Thu, 22 Feb 2024 18:20:19 GMT

@Carolccc

Just click on Forget Email and it will show parts of your email.

Or you can contact a CS_Agent to help you. Just DM them at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How can I find out which email I used for this public mobile number

Sansan — Thu, 22 Feb 2024 18:24:09 GMT

Suggestion you can go to all your email accounts and look for the welcome to public mobile.

Re: How can I find out which email I used for this public mobile number

Carolccc — Thu, 22 Feb 2024 18:45:32 GMT

Is my friend’s account, now already find out. Thanks everyone.

Re: How can I find out which email I used for this public mobile number

Carolccc — Thu, 22 Feb 2024 18:55:41 GMT

Go to My account-profile-EverSafe ID, then you will see phone number and email.

Re: How can I find out which email I used for this public mobile number

Sansan — Thu, 22 Feb 2024 18:59:32 GMT

Yes that's correct that's the way to see it and change it once signed in.

However the original message made it appear that you couldn't sign in the beginning.

Glad you figured it out.