topic Re: Pause service in Get Support

Pause service

Kadambqdi — Thu, 22 Feb 2024 08:21:48 GMT

I want to know when should i have to resume my service without loosing number? I want exact date.i have attached a screen shot of last subscription i had...a help would be greatly appreciated Thanks 😊

Re: Pause service

Kadambqdi — Thu, 22 Feb 2024 08:23:39 GMT

Re: Pause service

BKNS27 — Thu, 22 Feb 2024 09:32:55 GMT

@Kadambqdi

To keep your number it will be 90 days when your account was put on pause so it will be around the mid-March but I would suggest you resume service a few days before the 90 days expires encase there are issues resuming service.

Once over the 90 days, your account will be closed, SIM will be useless and you will lose your number. Your number will be returned to the carrier where you got the number from.

I would highly suggest your login to your account and switch to the $15 plan now to avoid any headaches. You can switch back to your current plan anytime when your need it.

Re: Pause service

Phil_Adelphus — Thu, 22 Feb 2024 11:29:31 GMT

@BKNS27 @Kadambqdi switch to the $15 plan now to avoid any headaches You can switch back to your current plan anytime when your need it

That depends if it is still available when switching back, if it was a special like a Black Friday offer it may not be.

Re: Pause service

HALIMACS — Thu, 22 Feb 2024 11:25:44 GMT

@Kadambqdi

You must resume your services prior to Monday, March 24th 2024.

And if you wait till then, if there happens to be system work going on, you might lose out so I would emphasize doing it on March 21st or 22nd.