topic Locked out in Get Support

Locked out

Jtk — Wed, 21 Feb 2024 23:45:43 GMT

I have been locked out of account for days now and can’t get any help!! I have changed passwords 10 times been redirected to enter code to change password, to enter code to change password to LOCKED OUT to change password to enter code! This is very frustrating! how can I get help?

Re: Locked out

Handy1 — Wed, 21 Feb 2024 23:49:03 GMT

@Jtk Please submit ticket with support using this direct link to help you re gain access to your account

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Locked out

softech — Wed, 21 Feb 2024 23:55:01 GMT

@Jtk try again using Incognito mode on a computer as well as try using PM app

Re: Locked out

Jtk — Thu, 22 Feb 2024 00:28:58 GMT

Thank you, I was finally able to send an actual someone a request for help :+)