topic Re: Change to specific public network number in Get Support

Change to specific public network number

Pubicmo — Wed, 21 Feb 2024 00:35:31 GMT

I need to recover my Google account and this is the only possible way left open to me in Oregon to recover 15 years of memories. I have photos of my wife whom had left me a widow. I'm really don't wait to lose them. All other recover options have been exhausted. Nor recovery email access, familiar network, device only the phone number is the realistic option.

Re: Change to specific public network number

Chalupa_Batman — Wed, 21 Feb 2024 00:42:11 GMT

Hey @Pubicmo

I hate to say it but if it's been over 90 days, there is no way to recover the number. The only way is to contact Google customer service and explain to them the situation.

https://about.google/contact-google/

Re: Change to specific public network number

fixin — Wed, 21 Feb 2024 00:56:11 GMT

@Pubicmo - If your account was Just Suspended Recently & Originally got it from TELUS, Koodo, or Public Mobile, most likely you can ask CS_Agent. Try calling your old phone number and if it says that nobody is using that number, then you might be able to retrieve it. If your old number came from Bell, ROGERS, VIRGIN, Fido, Lucky Mobile or Chatr mobile talk the Carrier to see if they have your number in an open pool with no account linked with it yet. You may also contact google to see if you can retrieve the account & pictures back as suggested by @Chalupa_Batman.

⬇️ Click the link for an Agent * ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. Please ensure that you pay attention for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages