topic Re: my physical doesn't seem to work in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143802#M798494 Tue, 20 Feb 2024 14:18:36 GMT softech 2024-02-20T14:18:36Z my physical doesn't seem to work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143622#M798381 <P>I just switched from an eSim to a physical sim card that I purchased this afternoon.</P><P>New physical sim card doesn't seem to work although I registered the serial number and did everything on my account page &amp; restarted my phone.&nbsp;</P><P>Please help.&nbsp;</P> Tue, 20 Feb 2024 04:16:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143622#M798381 cappuchino 2024-02-20T04:16:40Z Re: my physical doesn't seem to work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143633#M798384 <P>Hey&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/381589">@cappuchino</a>&nbsp;</P><P>You may need to do a Network Reset in your phone settings then reboot. Just know that it will erase all your WiFi log ins and passwords and bluetooth settings as well.&nbsp;</P> Tue, 20 Feb 2024 00:35:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143633#M798384 Chalupa_Batman 2024-02-20T00:35:11Z Re: my physical doesn't seem to work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143802#M798494 Tue, 20 Feb 2024 14:18:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-physical-doesn-t-seem-to-work/m-p/1143802#M798494 softech 2024-02-20T14:18:36Z