topic Sim card will not work in Get Support

Sim card will not work

Jesscee1486 — Tue, 04 Jan 2022 20:42:38 GMT

Trying to find help here is beyond frusterating, i cant just call someone?

Anyways, I have a samsumg, I unlocked the phone with Rogers, phone is unlocked, i added my public mobile sim and it will not work, i have already paid for my plan last week and i have 0 service.

I am getting a notification on my phone that says "network locked sim card inserted"

I have also tried using my friends koodoo sim and virgin sim all work fine... why is the public mobile sim not working???

Frusterating.. no wonder Walmart did not recommened public even tho they sell their sim cards.

@Moderator_Team

Re: Sim card will not work

closng — Mon, 12 Mar 2018 15:00:36 GMT

Hi @Jesscee1486,

Odd that you're getting that message if your phone is unlocked. Have you tried testing your Public Mobile SIM card with your friend's phone?

Re: Sim card will not work

Luddite — Mon, 12 Mar 2018 17:50:34 GMT

Have you tried rebooting?

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