topic Error Code: M.8701 in Get Support

Error Code: M.8701

ZaneCA — Tue, 20 Feb 2024 02:26:09 GMT

I'd like to create a new account and order a SIM card. But, I got an activating error message with error code - M.8701. Could someone help me for it? Thanks.

Re: Error Code: M.8701

softech — Tue, 20 Feb 2024 02:41:31 GMT

@ZaneCA try again using Public Mobile app and login and see if it can continue the Subscription process. if not , message support for further assistance

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Error Code: M.8701

ZaneCA — Tue, 20 Feb 2024 02:54:37 GMT

Thanks, softech. I have tried it again. but I got the same error message. I will send a message to ask for help.