topic Re: Problem with the monthly package in Get Support

Problem with the monthly package

Zohair — Mon, 19 Feb 2024 22:09:28 GMT

I already paid the 15$ subscriptions last month, this month I found out that they cut the price of more than 15$, I really don’t know what happened and I need an explanation please.

Re: Problem with the monthly package

hTideGnow — Mon, 19 Feb 2024 22:12:10 GMT

hi @Zohair how much they charged you this . month?? remember you need to pay tax on top, so, if they charged you $15+tax, that is normal

Re: Problem with the monthly package

Handy1 — Mon, 19 Feb 2024 22:12:25 GMT

@Zohair Did you use a friends refferal code when you joined ? If so that’s the one time $10 credit you got to use towards this renewal and only pay $5 . Next renewal will be $15 again . And be sure to keep an eye on your rewards portal once you have 15 points you can redeem $15 off your bill

Re: Problem with the monthly package

Yummy — Mon, 19 Feb 2024 22:27:10 GMT

You are saying you paid LESS than your plan cost?

Should not you be happy?!
No, PM did not cut nor lower plan cost. Some credits have been applied. It could be one time (referral credit) or you had plenty of credits (loyalty, community rewards, etc.).