topic Re: Service unavailable in Get Support

Service unavailable

RobertJefferson — Tue, 04 Jan 2022 20:42:38 GMT

Hi, I recently bought a new sim card and changed it on my account, also changed the phone number. However my service is not working even after reloading my monthly plan . Please take a look,

Thank You

Re: Service unavailable

daredogg — Mon, 24 Oct 2016 16:41:35 GMT

Can you post again @RobertJefferson? For whatever reason, your text has turned into a shortened link (at least on my screen).

Re: Service unavailable

RobertJefferson — Mon, 24 Oct 2016 16:55:21 GMT

Hi, I recently bought a new sim card and changed it on my account, and also changed the phone number. Now I am unable to use the service after reloading the account with monthly payment. Please take a look and let me know. Thank You

Re: Service unavailable

RobertJefferson — Mon, 24 Oct 2016 16:56:19 GMT

Re: Service unavailable

RobertJefferson — Mon, 24 Oct 2016 17:00:36 GMT

Re: Service unavailable

daredogg — Mon, 24 Oct 2016 17:05:04 GMT

The funds you added, did you include the appropriate amount of tax for your province?

Re: Service unavailable

Ionut — Mon, 24 Oct 2016 17:06:07 GMT

@RobertJefferson hi there. I think @Shazia_K is online and could help you with your issue

Re: Service unavailable

RobertJefferson — Mon, 24 Oct 2016 17:47:27 GMT

I recently bought a new sim card and changed it on my account, and also changed the phone number. Now I am unable to use the service after reloading the account with monthly payment. Please take a look and let me know. Thank You. ----- Full Name: Robert Jefferson

Re: Service unavailable

RobertJefferson — Mon, 24 Oct 2016 17:26:57 GMT

ok thanks

Re: Service unavailable

daredogg — Mon, 24 Oct 2016 17:37:10 GMT

@RobertJefferson don't post your account and phone number on here. It's public and anyone can see it. I'd suggest you click on Options >> Edit Reply and just remove the content. You can't delete the post.

Re: Service unavailable

RobertJefferson — Mon, 24 Oct 2016 17:49:15 GMT

Thanks, can someone help me out please

Re: Service unavailable

Shazia_K — Mon, 24 Oct 2016 19:24:17 GMT

Hello @RobertJefferson,

I'm sorry to hear about your ordeal,

Can you please send me a private message with the current Public Mobile SIM card #?

Thanks,

Shazia

Re: Service unavailable

daredogg — Mon, 24 Oct 2016 19:26:32 GMT

[ edit ] oops, nevermind, Shazia I see you replied when I posted.