topic Re: CANADA-US in Get Support

CANADA-US

Hywrd — Sun, 18 Feb 2024 16:29:13 GMT

Going to be traveling from Ontario, Canada to the US for a month. If I switch carriers (from Virgin to Public) and choose the current CANADA-US plan for $65 (https://subscribe.publicmobile.ca/en/on/activation/plans/60GB-5Gspeed1), knowing I need to turn Data Roaming on and choose either AT&T or T-MOBILE, since I won't be connecting to 5G as I have an iPhone 6 Plus, I'm assuming I'll be connecting to 4G/LTE then?

Re: CANADA-US

Chalupa_Batman — Sun, 18 Feb 2024 16:38:07 GMT

It really depends. You could be connected to 2G 4G or 5G. It just depends where you're going. But that's more for data speeds.

Re: CANADA-US

hTideGnow — Sun, 18 Feb 2024 16:31:05 GMT

HI @Hywrd

yes, you can access the 4G or LTE networks with T-Mobile & AT&T with your Canada-US plan on iPhone 6+

Re: CANADA-US

Phil_Adelphus — Sun, 18 Feb 2024 16:36:33 GMT

@Hywrd iPhone 6 is not on Public Mobile's VoLTE list (which starts at iPhone 8 and newer) so you may have problems with voice calls. Do you know if your phone is VoLTE enabled? If not you would need to be able to connect to T-Mobile on 2G (there is no more 3G network in the USA and even 2G will be shutting down April 2).

Re: CANADA-US

Dunkman — Sun, 18 Feb 2024 16:36:54 GMT

@Hywrd

A potential issue is the iPhone 6 is not on the whitelist for VoLTE compatbile phones with Public mobile:

https://www.publicmobile.ca/en/ab/get-help/articles/volte

Having VoLTE compatbility is important for Voice calling in the United states since 3G network is decommissioned. T mobile has 2G network for talk, but the coverage is spotty depending on location.

https://www.publicmobile.ca/en/ab/get-help/articles/us-roaming-troubleshooting

Re: CANADA-US

DennyCrane — Sun, 18 Feb 2024 17:05:40 GMT

You'll be fine for data and text, but you're going to have issues making phone calls due to the lack of VoLTE support for the iPhone 6 at Public Mobile.

But if you're changing providers anyway, why don't you consider Freedom Mobile? They have much cheaper Canada/US plans.

Re: CANADA-US

Robynesar — Sun, 18 Feb 2024 17:27:41 GMT

If voice calls are the issue you can try using WhatsApp calls or another app that makes wifi calls not regular calls.

Re: CANADA-US

Cannonman631 — Mon, 19 Feb 2024 04:32:08 GMT

Got the Canada USA plan pixel 5 works great LTE works better then 5 g it cuts in and out with 5g I'm in Arizona

Re: CANADA-US

Verbal — Sat, 27 Jul 2024 16:54:16 GMT

That's what it will usually roam on yes. I lived in the states for four months using a Iphone 7 and it used LTE most of the time.