topic Re: Targeted offers in Get Support

Targeted offers

golfball — Sat, 17 Feb 2024 20:59:39 GMT

What determines if you can receive a targeted offer? It seems that I'm never eligible even though I'm on the $15 plan, is that normal?

Re: Targeted offers

computergeek541 — Sat, 17 Feb 2024 21:02:13 GMT

@golfball wrote:
What determines if you can receive a targeted offer? It seems that I'm never eligible even though I'm on the $15 plan, is that normal?

Something such as that would sometimes be internal company information and Public Mobile wouldn't likely to be share exact details in situations of that being the case. I'm sure that there are mathmatical calculations done and there's would usually be a certain goal to increase revenues by a certain amount.

Re: Targeted offers

Handy1 — Sat, 17 Feb 2024 21:03:37 GMT

@golfball It’s random and I think your in the right plan $15 or $25 plan to get these lucky offers . Hopefully you will be included in the next round of them . PM seems to do this often so keep fingers crossed 🤞

Re: Targeted offers

computergeek541 — Sat, 17 Feb 2024 21:06:42 GMT

@Handy1 wrote:
@golfball It’s random and I think your in the right plan $15 or $25 plan to get these lucky offers . Hopefully you will be included in the next round of them . PM seems to do this often so keep fingers crossed 🤞

It isn't random. The company makes decisons about these types of targeted of promotions and about who they get offered to.

Re: Targeted offers

Handy1 — Sat, 17 Feb 2024 21:08:39 GMT

@computergeek541 Ok my thinking was so long as your on one of the cheapest two plans offered you stand a chance to get the offer . My thought is that if you were on anything higher priced there not going to let you down grade but always upgrade the mo they spend . So maybe yea @golfball @if you in that plan and never needed to buy data add on you stand much better chance as @computergeek541 mentioned I’m sure there is a calculated qualification to have it offered in the first place

Re: Targeted offers

golfball — Sat, 17 Feb 2024 21:19:09 GMT

@Handy1 I have the holiday add ons on my account. I hope that doesn't negatively affect it.

Re: Targeted offers

Handy1 — Sat, 17 Feb 2024 21:36:46 GMT

@golfball No it won’t you will get to keep your holiday add on no worries that and your old rewards

Re: Targeted offers

Sansan — Sat, 17 Feb 2024 21:53:38 GMT

I can only guess and assume at who and what determines how these offers are made. I don't know how long ago PM started doing these offers.

I had an account for 5 years at 15$. Never bought add-ons, never changed plans. No offer until 2 months ago.

Opened this account 2 months ago at 15$. No offers yet.

I messaged and asked if I could Upgrade. Two different reps turned me flat down. The 2nd one was actually very rude. Told me flat out not to bother to and he will save me time by not continuing the conversation 🙂.

I LOVE PUBLIC MOBILE.

Re: Targeted offers

hTideGnow — Sat, 17 Feb 2024 22:11:17 GMT

hi @Sansan you didn't get it in the first 4.5 years because this is new. They only start having it since mid 2023

and to be honest, it is a good move. Many don't understand the business and got upset that they cannot get the new activation deal. But those don't know actually offering good deals through this way.

Re: Targeted offers

Sansan — Sat, 17 Feb 2024 22:20:29 GMT

@hTideGnow thank you for the info, good to know! I'm patient. I Like I said, I LOVE PUBLIC MOBILE