topic Re: upgrade possible? in Get Support

upgrade possible?

sm777 — Tue, 04 Jan 2022 20:42:28 GMT

I am a new customer. Just last week, I signed up for a $30/500MB plan. I see that now $30/1GB is available. Can you upgrade my plan to this one?

https://www.publicmobile.ca/en/bc/promotions/30for1GB-3G

Re: upgrade possible?

SD08 — Mon, 12 Mar 2018 01:34:43 GMT

A week might be pushing it, but it doesn't hurt to try asking a moderator to see if they can do anything for you.

Click this Moderator_Team link to send a private message for assistance. Include your PIN number, e-mail address, and phone number.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: upgrade possible?

Luddite — Mon, 12 Mar 2018 01:35:54 GMT

@sm777wrote:
I am a new customer. Just last week, I signed up for a $30/500MB plan. I see that now $30/1GB is available. Can you upgrade my plan to this one?
https://www.publicmobile.ca/en/bc/promotions/30for1GB-3G

Probably not, but give it a try by clicking this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:00PM (ET).

Welcome aboard. Hope you are allowed to make the switch.

Re: upgrade possible?

sm777 — Fri, 16 Mar 2018 19:52:16 GMT

Thanks @Luddite @SD08. Contacted the mods. Will see what happens.