topic Re: Can I use an on SIM Card? in Get Support

Can I use an on SIM Card?

Derrickr — Sat, 17 Feb 2024 05:21:19 GMT

Hi Guys,

I recently ported my number to another provider, but I am not happy with their connectivity and would like to return to PM. I still have my previous SIM. Can I re-use that, or do I need to purchase an new one?

Also, what is the process to port in a number?

Thanks.

Re: Can I use an on SIM Card?

hTideGnow — Fri, 16 Feb 2024 17:19:45 GMT

hi @Derrickr

sorry, sim card cannot be reused.

So, you need to buy a new PM sim card and set up a new account agian

You can buy a new card for $10 from Telus or Koodo store around. Or buy from Amazon for $4.99

Make sure you get a friend code to get a one time $10 credit when you come back. And to get your number back, your current provider account must still be active. Just request porting in number when you activate

Re: Can I use an on SIM Card?

Dunkman — Fri, 16 Feb 2024 17:20:52 GMT

@Derrickr

Unfortunately, you will need to purchase a new SIM card. Or if your phone is compatible, eSIM is also an option.

When you active your new plan, you can directly port at that time. You will need your present carrier account holder name, account number and phone number (avoid IME if possible).

More info:

https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-number

Re: Can I use an on SIM Card?

Derrickr — Fri, 16 Feb 2024 17:21:35 GMT

How do I get a Friend Code?

Re: Can I use an on SIM Card?

Derrickr — Fri, 16 Feb 2024 17:23:00 GMT

Is this the SIM I should buy from Amazon - https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/dp/B06X9ZGDWG/ref=sr_1_2?crid=1JT4CC6GENLZ7&keywords=public+mobile+sim+card+canada&qid=1708104113&sprefix=public%2Caps%2C92&sr=8-2?

Re: Can I use an on SIM Card?

Dunkman — Fri, 16 Feb 2024 17:25:52 GMT

@Derrickr wrote:
Is this the SIM I should buy from Amazon - https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/dp/B06X9ZGDWG/ref=sr_1_2?crid=1JT4CC6GENLZ7&keywords=public+mobile+sim+card+canada&qid=1708104113&sprefix=public%2Caps%2C92&sr=8-2?

@Derrickr

Yes, that is the right one.

If you don't know anybody with a PM account (friend code), I will DM you a code. Check your inbox (envelope icon) upper right corner of website.

Re: Can I use an on SIM Card?

hairbag1 — Fri, 16 Feb 2024 17:26:39 GMT

@Derrickr

see if a friend or family member has a Public Mobile account. They'd be happy to give your their referral code.

Re: Can I use an on SIM Card?

hTideGnow — Fri, 16 Feb 2024 17:27:17 GMT

hi @Derrickr

yes, that is the correct link

Re: Can I use an on SIM Card?

Derrickr — Fri, 16 Feb 2024 17:28:39 GMT

Is eSIM a good option and easy to install?

Re: Can I use an on SIM Card?

hairbag1 — Fri, 16 Feb 2024 17:32:13 GMT

@Derrickr wrote:
Is eSIM a good option and easy to install?

Real EZPZ...but...when/if you change to different phone, you'd need a new esim. They only work in original cellphone...not trnsferable like hard sim is.

Re: Can I use an on SIM Card?

Dunkman — Fri, 16 Feb 2024 17:54:04 GMT

@Derrickr wrote:
Is eSIM a good option and easy to install?

eSIM is also free for certain promo plans at the present time also. I would recommend downloading the PM app on your phone and start activation directly from App especially for eSIM activation. The app will check if eSIM is compatible with your phone.

https://www.publicmobile.ca/en/on/get-help/articles/esim-faqs